What supporting documents do I need to provide to complete my verification?

POI (Proof of identity): one of the below documents.

1. Passport

2. Driving License

3. ID card

4. Government-issued ID

POA (Proof of Address): one of the below documents.

1. Bank statement (address must be mentioned and received within six months)

2. House document (under your name or your parent's name)

3. Tenancy agreement (under your name or your parent's name)

4. Car document (under your name or your parent's name)

5. Utility bill (Water/ Electricity/Gas, etc, and received within six months)

Note: If none of the documents are available in your name, you can send any of the above documents in the name of first-class persons (such as parents and spouses).

Note: Please pay attention to the date of the submitted documents. The date of the papers should not be more than six months old. If it is old, it will be rejected by our system.

How can I complete my verification?

After registration, you have to upload a valid proof of identity and a valid proof of address to complete your verification Process.

Can I update my personal information?

If you wish to update your email address, you can submit the request via your client area. Go to profile menu. Click on change for each information that you eant to change

Can I update my email and phone number after initial registering ?

Log in to your client area, choose profile from the menu. For changing either mobile number or email address click on the change button in front of each. Then choose email for receiving a pin. Then choose the new email or mobile number you want to update. And enter the pin which was sent to your email address. Click on continue. Your request will be sent to our KYC team. After the acceptance of your request, you will receive an email, indicating the change of your email address or phone number.